Returns & Exchanges

At Saalt, we want you to feel confident in every piece you wear, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Your satisfaction is our priority as we strive to bring sustainable elegance to your wardrobe.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email to ensure tracked and secure transit.

• 3.
  Package Your Items

  Place the unworn items with their original packaging and tags into the shipping box, ensuring the parcel is securely sealed.

• 4.
  Drop Off and Refund

  Hand your package to the designated carrier; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.